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Change Management

Coradiant Main Page Solutions Change Management

Change Management

In IT, change is constant and may be the result of altered content, applications, networks or infrastructure. Coradiant products provide clear and immediate information of the web user impact caused by changes of any type or size.

Web technology can fail or degrade in subtle ways that are hard to track down; users discover errors and don't provide thorough feedback; and synthetic tools can only test pre-scripted scenarios. The effects of a change on web performance and the effect on end-user quality of experience have been hard to measure. Coradiant TrueSight equipment gives IT operations and engineering teams complete visibility into the impact that changes have on actual end users.

Being able to measure the difference in actual performance delivered to web users before and after any change provides a number of benefits that will help organizations become more nimble. For example, investments in infrastructure can be measured in terms of immediate end-user benefit. Rather than focusing on "what changed," organizations can focus instead on the user impact of change.

By measuring the real-user impact of a change through all three major phases — in testing, in deployment, and in general use — IT can circumvent many of the traditional deployment problems. Organizations can now have detailed visibility into the effect that changes have on real users.

User Performance and Availability can be measured between two separate time periods to see the net result of changes across a chosen customer base.

Change Management

Quickly see the results of a new code release. For example variances in page response times can immediately show whether user wait times have increased or decreased.

Change Cariance