Simply by visiting websites, users provide a wealth of information. This user information can be used throughout any organization, including IT Management. The issue is how to best take advantage of this user information. Before analysis can even begin, user information must be captured, stored, and organized.
IT operations and executives often need detailed customer reports and dashboards across a number of data categories related to the Service Level Management of web applications. For example, capacity planning teams may want to know how many hits per second a site can handle before a service level requirement isn't met. Or web operations teams may want to see how a newly implemented network change improved the service level delivered to web visitors. Business Intelligence enables companies to analyze data that resides in a database, and make decisions based on the insight gleaned from that information. An advanced solution is needed to manage the mountain of data available from capturing the web activity and performance level of every web user visit.
TrueSight BI gathers and transforms user activity collected from one or more TrueSight IM/AIM products to provide comprehensive and detailed analytical reports on end-user service quality. Up to 15 months of data can be stored in user, application, and infrastructure performance cubes for turnkey reporting and dashboards. Data can also be easily exported using the turnkey ETL engine to a data warehouse or to individual files for easy access.
TrueSight BI combines a leading database with a built-in powerful Business Intelligence (BI) package. It is shipped pre-configured with dozens of turnkey reports and dashboards to meet the needs of IT Management.
TrueSight BI provides true performance analytics of web application performance data. Interactive dashboards, powerful analysis, and executive-level visualization can make web user information relevant to business executives too. It lets organizations run web-enabled business systems according to end-user experience and revolutionizes the way that organizations deliver consistent, predictable service to end-users.
