Employees are increasingly mobile and constantly accessing the corporate website using a variety of different clients from different locations. And employees aren't shy to highlight lost productivity due to unacceptable web application issues, even though problems can be caused the network, the infrastructure, the client, or the user. That's why many of today's leading enterprises use Coradiant to best manage their enterprise portals.
Coradiant products highlight where slowdowns and errors originate so you may quickly root cause real issues and ensure IT infrastructure is providing acceptable service levels. Performance data is provided for either users in aggregate or individual user sessions. Quantified data showcasing high application performance and error-free applications can be directly linked to employee productivity and IT success.
Many employees don't understand the IT infrastructure. But they do experience hundreds of web applications every day and they understand who manages IT. Coradiant helps IT best manage their enterprise portals, increasing employee productivity and satisfaction.
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ADP Manages Strict SLA Goals with TrueSight's Real-Time Measurements
ADP uses Coradiant's TrueSight Real-User Web Transaction Monitoring to benchmark new Web applications capabilities and improve customer service. ADP implemented stringent SLA goals in order provide greater performance to their end-users. TrueSight gives ADP real-time performance measurements that were not available before — measurements that help them accomplish their goals.
"TrueSight was very easy to deploy and configure and does not require any maintenance. The ease of installation and use of this tool was greatly understated."
Andrew McKenzie
ADP
