Coradiant is focused on helping IT better manage web applications. Having deployed hundreds of products at F500 companies, Coradiant understands what IT needs and how they can best manage the web.
The most visible presence many companies have is their web application. Web applications are often the key intersection between the business and its users, customers, subscribers or employees. It's vital that web applications provide high levels of service and accurately reflect your customer-centric business.
Managing the web often requires a notable shift within enterprise IT. On-demand computing, Service Oriented Architecture (SOA) and Business Service Management (BSM) require changes within the enterprise. It is no longer sufficient to simply monitor and manage the platform health of servers and systems. Instead, the web requires that primary focus is given to the web user. Coradiant's products use web user information as the core ingredient for IT management of web applications.
A focus on more efficient web operations means more than just lowering costs. It also means increased agility and the ability to better adapt to change. Real-time insight into every web-based transaction allows businesses to achieve greater strategic visibility into their operations, customers and business.
IT planning takes time. Strategic decisions must be made to ensure that all products purchased are interoperable and provide significant ROI. Coradiant products are specifically designed with an open architecture, so they can be easily connected to existing infrastructure and tools such as EMS or BI systems.
Coradiant products provide a number of quantifiable benefits. For example, they can clearly show the service level provided to each and every customer. Coradiant products also clearly indicate which areas of infrastructure are in the critical path to further improve service levels. For example, some of our customers have decided that they do not need a CDN based on data provided by TrueSight. Critical path analysis highlights where bottlenecks are, helping managers better plan capacity so that any infrastructure upgrades result in measurable improvements without the risk of costly over-provisioning. Finally, with the ability to automatically identify and quickly find the root cause and the source of web application problems, organizations are better able to meet customer needs without internal finger pointing as to the source of the problem.
Coradiant customers typically measure an immediate ROI and cite the competitive advantage created by centering IT management on the experience of online users.
